Privacy policy

PRIVACY POLICY

This Privacy Policy will be effective as of May 25, 2018.

This Privacy Policy (“Policy”) describes the processing of your personal data by Karma Technologies S.L., through the website https://www.emerid.com (the “Site”). For the purposes of the applicable data protection legislation (including the General Data Protection Regulation 2016/679 (the <<GDPR>>), the Company is responsable for the processing of your personal data.

You must be over 16 years old to register on this Site and so that we can collect and store your personal data. If your are under 16, we may block and / or delete your account or user profile. The parents or guardians of the minor may in any case contact us to block the account or profile of the minor in their care, through the means available in the section related to the rights of the user.

This Privacy Policy will be effective as of May 25, 2018.

This Privacy Policy (“Policy”) describes the processing of your personal data by Karma Technologies S.L., through the website https://www.emerid.com (the “Site”). For the purposes of the applicable data protection legislation (including the General Data Protection Regulation 2016/679 (the <<GDPR>>), the Company is responsible for the processing of your personal data.

You must be over 16 years old to register on this Site and so that we can collect and store your personal data. If your are under 16, we may block and / or delete your account or user profile. The parents or guardians of the minor may in any case contact us to block the account or profile of the minor in their care, through the means available in the section related to the rights of the user.

Who is responsible for the treatment of your data?

  • Identity: Karma Technologies S.L.
  • CIF: B95874343
  • Address: Maximo Aguirre 6, 3ºD – 48011 Bilbao
  • Telephone: (+34) 688 875 403
  • Email: info@emerid.com
  • Data Protection Delegate Contact: jesteban@emerid.com

What personal data do we process?

  1. Personal data that you provide to us: The Company will process the following data when creating an account or making a purchase on the site:
    • Identification data (Name and surname, email, postal address and telephone number);
    • User identification codes or passwords;
    • Personal characteristics data (date or birth and sex);
    • Data related to your health; and
    • Economic data.

There are requested personal data that are mandatory (not health related data), so that the refusal to provide them will mean the impossibility of carrying out the contracted services. In the event that you provide data from third parties, you declare to have their consent and you agree to transfer the information contained in this clause, exempting the Company from any responsibility. In any case, the Company may carry out periodic verifications to verify this fact, adopting the appropriate due diligence measures in accordance with the applicable regulations.

  1. Personal data that we collect:

With respect to each of the times you enter the Site, the Company will collect and process the following personal data automatically:

    • Technical information, including the internet protocol address (IP address) used to connect your computer to the Internet, your access data, the type of browser and its version, the operating System and the platform;
    • Information about your visit to the Site, including the uniform full resource locators (URLs), the services you have seen or searched for; the response times of the page; download errors; the duration of the visit, information about your interaction on the Site (for example clicks, and / or mouse movements), and the methods used to exit the Site; and
    • Information obtained through the cookies used by the Company on the Site. Below you will find more information about the use of cookies.

For what purposes do we use your personal data?

The Company will treat your personal data for the following purposes:

  • Manage the services and functionalities of this Website and the Emerid System Web Platform.
  • In case you buy a product on the Site, to perfect, fulfill, control and manage the correct fulfillment of the contract.
  • To detect and prevent any identity fraud.
  • In case you contact our customer service, to process your request and provide you with the best possible service.
  • To perform internal analysis and reporting for the provisioning of products, future campaigns and stock management. To be able to detect all those accesses and fraudulent navigations.
  • To prepare a commercial profile about you, using the data derived from the management of the contracted products and services, and send you electronic commercial communications regarding similar products or services; unless you tell us otherwise by checking the corresponding box in the registration process or you oppose at some later time; and to develop a commercial profile about you, based on the personal data you provide us and the data we obtain through your navigation through the Site, in order to analyze or predict aspects such as your personal preferences or interests; and thus be able, accordingly, to send you commercial communications adapted to your preferences or interests, as well as to personalize our website or services; as long as you have given us your consent.

LEGITIMATION

The legal bases for the treatment of your personal data based on the purposes described above are the following:

  • The execution of our contractual relationship with you, in the case that you buy a product on the Site or contact our customer service.
  • The processing of your personal data for the detection and prevention of identity fraud is necessary for the fulfillment of our obligations regarding money laundering.
  • The satisfaction of our legitimate interest, consisting of (i) managing the services and functionalities of the Site and (ii) in case you contact our customer service, to process your request and provide you with the best possible service. (iii) preserve the surveillance, administration and protection of our services, content and website. (iv) perform internal analysis and reporting for product provisioning, future campaigns and stock management; as well as (v) prepare a commercial profile about you, using the data derived from the management of the contracted products and services, and send you electronic commercial communications regarding similar products or services; unless you indicate otherwise by checking the corresponding box in the registration process. In any case, you have the right to oppose these treatments at any time through the email address info@emerid.com, in which case Karma Technologies S.L. will stop processing the data, except for compelling legitimate reasons.
  • Your consent, to prepare a commercial profile about you, based on the personal data you provide us and the data we obtain through your navigation through the Site, in order to analyze or predict aspects such as your personal preferences or interests; and thus be able, accordingly, to send you commercial communications adapted to your preferences or interests, as well as to personalize our website or services; as long as you have given us your consent. You have the right to withdraw your consent at any time through the email address info@emerid.com.

In each commercial communication we will inform you about how to unsubscribe in a simple way and without any cost. We will respond to you request as soon as possible and, in any case, within the established legal deadline.

In those  cases in which the Company needs your personal data to comply with its legal or contractual obligations, the provision of such personal data is mandatory. If these data are not provided, the Company cannot maintain its contractual relationship with you or fulfill its obligations.

With whom do we share your personal data?

We may communicate your data to other companies of the holding group Karma Technologies S.L. for the same purposes according to which we collect or collect your data, for reasons of business reorganization or when there is a sale of the company.

Likewise, we may communicate your data to the competent authorities when legally contemplated; as well as to payment platforms, with the purposes of detection and prevention of fraud and to manage the payment in case you buy a product or hire an Emerid System service.

The Company has hired suppliers for the provision of certain services (eg IT services, virtual infrastructure, cloud computing, advisory services and comprehensive management of digital marketing actions, etc) which may have access and/or process personal data in their capacity as processors. In any case, your personal data will not be transferred to countries located outside the European Union that do not offer an adequate level or do not provide the appropiate protection guarantees.

How long do we keep your data?

The Company will keep your personal data as long as the contractual relationship is maintained and its deletion is not requested (according to the means indicated in the “Your Rights” section of this Privacy Policy); and, beyond them, during the necessary prescription periods according to the applicable legislation to meet future responsibilities.

LINKS AND USE OF COOKIES

This Site may include, show or display links to other web pages for your convenience and information. These web pages can operate independently of us. It is possible that these pages with links have their own privacy policies, we strongly recommend that you read them when you visit them. To the extent that any web page with a link you visit is not our property or under our control, we are not responsible for the content of such websites, their use or their privacy practices. On this Site you can choose certain functions that operate on personal data that we share with other entities or websites (such as “share” on Facebook, Twitter or by mail). These functions transmit data to third parties that may use personal information in accordance with their own privacy policies. These third parties may use personal information in accordance with their own privacy policies. These functions are operated by third parties that are not associated with us. We strongly recommend that you review the privacy policies of these third parties if you are going to use the corresponding features.

We may use our own or third-party cookies when you browse this Site to improve your browsing experience or to show you ads according to your preferences and tastes. These cookies collect information about you and your browsing. To know more about the Cookies we use on this Site please read our Cookies Policy.

YOUR RIGHTS

You have rights related to the personal information we have about you. We offer you various options to know what personal information we will collect about you, how we will use that information and how we will communicate with you.

You can contact us in order to exercise your rights of access, rectification, deletion, opposition, data portability, and/or limitation of the processing through the email address info@emerid.com. In any case, you must prove your identity by photocopy of your ID, Passport or similar document. In addition, at any time you can revoke your consent: (i) according to the instructions of the communication; (ii) by contacting us through the email info@emerid.com and accompanying a photocopy of ID, Passport or similar document.

Also, and in the event that we breach our legal obligations regarding data protection, you have the right to file a complaint with the Spanish Agency for Data Protection.

UPDATES OF OUR PRIVACY POLICY

This Policy may be updated periodically with prior notice three days in advance to reflect changes in our personal information practices. We will post a prominent notice on the Site to notify you of any significant changes to our Policy and indicate at the top of the Policy when it was last updated.